Things are not looking good for the economy: Although the first half of 2008 showed a steady pace of technology spending, that pace is not continuing. In a down economy, businesses face tough decisions and inevitably look to cut spending. For market researchers, this is both a threat and an opportunity: While the business may cut funding and staff, it needs you now more than ever. Now is the time when market intelligence organizations can shine by focusing on four priorities: 1) raising the bar on knowing and informing internal clients to maximize impact; 2) doubling down on knowing external customers and their satisfaction levels; 3) leveraging data-informed decisions from existing sources; and 4) leveraging online research tools versus traditional modes whenever possible.
TABLE OF CONTENTS
Why An Economic Crisis Can Help Market Researchers Shoot For Relevance
Raise The Bar On Knowing And Informing Your Internal Clients
Double Down On Improving Customer Satisfaction
Leverage Data-Informed Decisions From Existing Sources
Leverage Online Research Tools Whenever Possible
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