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February 22, 2010 Market Update: IT Management Software In 2009Say Farewell To IT Management Software 1.0by Jean-Pierre Garbani, Thomas Mendel, Ph.D. with Edward Radcliffe |
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Executive Summary
The IT management software market is one of the most dynamic and multifaceted markets in the whole IT industry. The importance has grown significantly over the years. This dynamic, however, also means that the way we look at the market and report changes needs to be adjusted from time to time. Therefore, this report will feature a 2009 market update on IT management software using the market taxonomy of the past five years. This will be the last time that Forrester uses these established categories. From now on, we will report market numbers based on our new framework, which we call IT management software 2.0.
This is an excerpt
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