Interaction Optimization and Process Management Top Marketing Agendas
by Elana Anderson
with Jennifer Joseph, Sally M. Cohen
This is an excerpt
Executive Summary
We recently surveyed 371 marketing technology decision-makers and influencers to learn what marketing technologies they are most focused on, how they evaluate technology partners, and how their technology spending plans are changing. Our results show that marketing technology has reached mainstream adoption. Marketing is now shifting focus from core infrastructure elements — like the customer data mart and data mining technologies — to technologies that support optimization of customer interactions and marketing processes.
TABLE OF CONTENTS
Enterprise Marketing Software Is Growing Up
"Optimization" Is The 2006/2007 Rallying Cry
WHAT IT MEANS
Enterprise Marketing Suites Will Expand
Supplemental Material
Related Research Documents
This is an excerpt
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