For Business Process Professionals

Primary Analyst Photo	Document Information	Rate this Document
	April 17, 2009 Microsoft Moves Dynamics Forward With New Releases And Simplified Pricing Strategies Client Satisfaction Is High, But Future Challenges Still Remain by R "Ray" Wang with Paul D. Hamerman, William Band, Meghan Donnelly	Average: 6  (2 ratings)

This is an excerpt

Executive Summary

At both the November 2008 Microsoft Dynamics analyst event and at Convergence 2009 in March, Microsoft reaffirmed its commitment to innovation and investment in its product road map for all five product families. Microsoft Dynamics enterprise resource planning (ERP) and customer relationship management (CRM) products continue to adopt more Microsoft technology stack components as investments increase in user experience, RoleTailored design, and customer model adoption. Based on conversations with more than 71 attendees and 37 partners at Convergence 2009, most users express satisfaction with areas such as Microsoft Office integration, usability, product quality, and implementation time. As organizations plan for upgrades and vendor selection in their long-term apps strategies, Forrester believes that Microsoft Dynamics will continue to serve as an alternative for those seeking on-premise solutions but still faces challenges for those looking for on-demand options.

TABLE OF CONTENTS

• Microsoft Convergence 2009 Channels Optimism Despite Gloomy Economy
• Convergence 2009 Highlights Progress In Delivery Of The Promised Road Map
• A Stable Future Is Ahead, Despite Current Product Adoption Challenges

RECOMMENDATIONS

• Consider Microsoft Dynamics In Shortlists For Midmarket And Enterprise
• Related Research Documents

This is an excerpt

Buy Risk-Free

Price: US $499

Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.

Already a Forrester Client?
Log in to read this document.