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For Sourcing & Vendor Management Professionals

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January 22, 2008

MNCs Will Prioritize Mobility Support In 2008

by Brownlee Thomas, Ph.D.

with Christine Ferrusi Ross, Sean Galvin

This is an excerpt

Executive Summary

In 2008, telecommunications and networking procurement professionals at large multinational corporations (MNCs) will do more with mobile technologies and services, including enhancing IT support capabilities for their increasingly mobile global workforces. The main drivers behind this trend are: 1) mobile end users' growing demands for consistent IT service desk support — regardless of where they are or their communication method, and 2) the need to supply appropriate and sufficient mobile support and mobile connectivity at the lowest cost.

This is an excerpt

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