with Mark Mulligan, Julie A. Ask, Corina Matiesanu, Erik Hood
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Executive Summary
The mobile revolution is only just getting started. Consumers will continue to shift their attitudes toward mobile phones — perceiving them not only as communication tools but also increasingly as entertaining and productive devices that can help them in their daily lives. More than 40% of European consumers are beginning to demonstrate sophisticated usage of mobile services. Do you know the mobile profile of your own customers and target audiences? If not, you should — as this is the first step in developing your mobile strategy.
TABLE OF CONTENTS
The Mobile Revolution Is Only Just Getting Started
Start Analyzing The Mobile Profile Of Your Own Customers
Attitudes Toward Mobile Phones Will Be Transformed
RECOMMENDATIONS
Don't Assume Your Customers Are "Typical" Mobile Phone Users
Supplemental Material
Related Research Documents
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