Forrester: - Making Leaders Successful Every Day |
Search Forrester.com |
|||||||||||
Global Navigation
Local Navigation |
||||||||||||
| Primary Analyst Photo | Document Information | Rate this Document |
|---|---|---|
|
September 20, 2004 Offshore Outsourcing And Agile DevelopmentImproving Customer Satisfaction, Not Just Cost Savingsby Stephanie Moore, Liz Barnett with Kimberly Q. Dowling |
|
This is an excerpt
IT organizations must optimize their processes to better support the business, reduce costs, improve quality, and improve time-to-market. Many have turned to offshore outsourcing or Agile application development processes to help address these challenges — but not both. Indeed, given Agile methodologies' intense developer/customer interaction and light documentation requirements, the two approaches seem diametrically opposed. However, companies that master the complexity of merging the two types of approaches can further reduce costs and also improve their ability to communicate with remote development resources, a challenge for all companies doing offshore outsourcing. The result? Companies doing offshore work can better meet their customers' needs, and Agile development teams can cut costs. But organizations blending these two approaches will face significant hurdles in terms of team communication, development culture, and customer participation. Not all Indian firms will be able to make the transition to Agile development, so there is a key opportunity for US and European firms investing in offshore sites.
This is an excerpt
Price: US $499
Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.
Already a Forrester Client?
Log in to read this document.
IT Services, Systems Integration, Application Development, Application Development Processes & Tools