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December 18, 2008

Online Health Sites

Assessing Demand and Value of Health Web Site Customization

by Monique Levy

with David Daniels

This is an excerpt

Executive Summary

Many health Web sites are increasing investments in personalization and customization to attract and retain valuable audiences. Very recently, WebMD entered into an agreement to acquire QualityHealth.com, which delivers personalized programs to its members, among other things.

Key Questions

  • How interested are online users in customizing health Web sites?
  • How valuable are these users to advertisers and health Web sites?
  • To what extent can health Web sites motivate greater adoption of customization among online users?

This is an excerpt

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