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For IT Infrastructure & Operations Professionals

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August 18, 2005

Organic IT Challenges IT Organizational Practices

New Infrastructure Technologies Require New IT Role And Process Definitions

by Frank E. Gillett, Alex Cullen

with Laurie M. Orlov, Thomas Powell

This is an excerpt

Executive Summary

Organic IT technologies deliver IT infrastructure capabilities for improving resource efficiency and flexibility, which drives improved IT responsiveness and cost savings. But adopting these technologies presents challenges — a mismatch between existing IT organization and management practices and the operating assumptions that these technologies bring. To realize the vast potential benefits, IT must change how costs are allocated and recovered, align group responsibilities around services, and address how to continuously balance the needs of central and distributed IT.

TABLE OF CONTENTS

  • New Technologies Raise Questions With Existing IT Structures And Policies
  • IT Must Take Action To Rethink Organizational Strategy, Roles, And Processes

RECOMMENDATIONS

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This is an excerpt

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