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	March 22, 2007 Organization Size Drives Apps Maintenance Behavior Big IT Is More Rigorous In Methodology And More Apt To Outsource by Marc Cecere with Laurie M. Orlov, Bo Belanger	Average: 8  (1 rating)

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Executive Summary

Forrester recently surveyed 277 IT decision-makers about their application maintenance habits and preferences, and we analyzed their responses, looking at the effect of organization size on structure, funding, and other factors that affect the maintenance of applications. To do this, we divided IT shops into two groups: "Big IT" refers to IT within organizations with more than 20,000 people, and "all others" refers to the rest of the organizations that we surveyed. Although these IT organizations are structurally similar, we found significant differences in funding, outsourcing, and perceptions of IT, as well as in how these shops plan to improve.

TABLE OF CONTENTS

• Funding And Problem-Solving Are Key Size-Based Differences

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