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	April 21, 2004 Portal Projects In Search Of A Purpose by Laura Ramos with Laurie M. Orlov, Colin Teubner

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Executive Summary

Portals rank at the top of software-buying surveys, and corporate interest in this technology continues to grow. But recent data shows that portal projects struggle to find a reason to exist. Weak alignment with business goals, soft budget justification, and too many choices doom rudderless portal projects and threaten to bury this technology in the app development platform. To make portals deliver their expected returns, companies should abandon their IT-centric portal mindset, tie portals to specific business processes, and recognize the role portals will play in ushering in the next generation of packaged composite applications.

TABLE OF CONTENTS

• Business Portal Use Is Early And Unfocused
• Portals Must Morph From Tools Into Apps

RECOMMENDATIONS

• Tie Portals To Key Business Apps To Deliver Maximum Value

WHAT IT MEANS

• Market Shakes Out Before Portal Apps Evolve

ALTERNATIVE VIEW

• Employee Portals Are An Untapped Resource
• Supplemental Material
• Related Research Documents

This is an excerpt

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