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For Infrastructure & Operations Professionals

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October 30, 2009

Q&A: IT Asset Disposition

What Infrastructure And Operations Professionals Should Know When Disposing End-Of-Life IT Assets

by Doug Washburn, Onica King

with Galen Schreck, Alex Crumb

This is an excerpt

Executive Summary

While all organizations dispose of IT equipment in some way, IT asset disposition (ITAD) has long been an afterthought. But recent changes — from increasing data security and environmental regulations to firms seeking opportunities to reduce costs and improve operational performance — are challenging organizations to rethink these processes. To get started, Forrester recommends that infrastructure and operations (I&O) professionals make sure they understand: what ITAD is and its importance, key regulations, elements of a comprehensive strategy, and ITAD service providers and key evaluation criteria.

TABLE OF CONTENTS

  • 1. What is ITAD, and why is it important to corporate IT organizations?
  • 2. What are some of the key ITAD regulations organizations should be aware of?
  • 3. What IT assets should be included in an ITAD strategy?
  • 4. Who can help dispose of IT assets?
  • 5. What criteria should organizations use to evaluate ITAD service providers?

This is an excerpt

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