Promoting Consumers' Adoption of Automated Credit and Debit Card Payments
by Edward Kountz
with Joe Laszlo, Amanda Guzman
This is an excerpt
Executive Summary
Many consumers see value in setting up automatic credit or debit card payments for recurring bills (such as for mortgages, utilities, or cable TV) but concerns about financial control must be addressed to effectively reach the broadest user base.
Key Questions
What factors would motivate consumers to take up credit or debit card recurring payments?
What potential concerns may prevent consumers from embracing credit or debit card recurring payments?
What features or marketing approaches would allow banks and billers to maximize uptake and use of card-based recurring payments?
This is an excerpt
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