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For Infrastructure & Operations Professionals

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January 15, 2009 (updated February 12, 2009)

Remote And Small Site Access In The US: A Look At Six Alternative Service Providers

AuBeta, Hughes Network Systems, IVANS, MegaPath, New Edge Networks, And PAETEC

by Lisa Pierce

with Robert Whiteley, Rachel A. Dines

This is an excerpt

Executive Summary

Forrester clients whose network operations span a large number of small or remote locations often express interest in using providers other than AT&T, Qwest Communications, Sprint, or Verizon Business. They want to evaluate the capabilities of alternative providers who provide broad geographic coverage and specialize in small site or remote access services. A wide variety of these providers exists; here, we examine a broad swath — AuBeta, MegaPath, and New Edge Networks, whose offerings focus on landline managed services; PAETEC, whose network supports both transport-centric and managed services for sites that use T1 access; Hughes, whose managed service features its satellite capabilities but also extends to include landline and traditional wireless services; and IVANS, a value-added reseller (VAR) that has focused on serving the medical and insurance communities. Clients that are considering using these types of providers must clearly identify their connectivity requirements — because each of these providers, and their services, offer some degree of overlap with each other in addition to providing unique strengths and weaknesses.

TABLE OF CONTENTS

  • Alternative Providers Can Offer A Better Balance Than Their Larger Peers
  • The Provider Landscape

RECOMMENDATIONS

  • For Some Clients, Alternative Service Providers Can Be A Good Fit
  • Related Research Documents

This is an excerpt

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