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For Technology Sales Enablement Professionals

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September 13, 2007

Role-Based Solutions: Tech Marketing's Quiet Coup

by Ellen Carney

with Eric G. Brown, Robert Muhlhausen, Christina Lee, Emily Van Metre

This is an excerpt

Executive Summary

The best B2B marketers are continually refining how they segment their markets. A leading customer segmentation scheme — by vertical — is about creating solutions that meet the needs of a particular industry; but, given the sheer number of companies with industry marketing initiatives, the hoped-for differentiation is getting pretty fuzzy. Instead, tech marketers are turning to new segmentation strategies to gain a competitive differentiation. During our research, we quickly found 37 companies that are segmenting solutions by job. Role-based solutions make it easier to sell to the right buyer, but operationalizing a move to roles will be challenging for tech marketers.

This is an excerpt

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