The Forrester Wave™ evaluation of enterprise apps software licensing and pricing assesses vendors against two distinct requirement sets: small- and medium-sized business (SMB) licensing requirements that favor user-based pricing, and large enterprise licensing requirements that value a choice of licensing metrics. Sage Software, the fifth largest enterprise resource planning (ERP) vendor by revenue, achieved Strong Performer status in the SMB edition and Contender status in the large enterprise edition of the survey. Despite a fairly rich selection of user-based metrics, the vendor falls short in current offering categories like usage-based metrics, usage types by tiered intensity, license terms, and delivery and financing mechanisms. On the strategy side, Sage Software ranks in the middle of the pack, with significant strengths in general rules of engagement, selection policies, and maintenance policies. Sage Software should be considered by midmarket enterprises that seek user-based metrics and support for the enterprise software licensee bill of rights (LBoR).
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