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For Sourcing & Vendor Management Professionals

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June 14, 2007

Satyam Is A Contender In Global IT Infrastructure Outsourcing

The Forrester Wave™ Vendor Summary, Q2 2007

by Paul Roehrig, Ph.D.

with Christine Ferrusi Ross, Allison Thresher

This is an excerpt

Executive Summary

Satyam did not show as much strength in the infrastructure management space as the competitors considered in this assessment. The firm also had among the lowest service market presence scores, which suggests that although Satyam can deliver the services, infrastructure management is not part of a long-term, market-differentiating business strategy. Lower reference customer scores, gaps in implementation capability, and relatively weak infrastructure-specific strategic intent put Satyam into the Contenders band.

This is an excerpt

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