For IT Services Professionals

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	April 27, 2004 Services Market Sizing Update: 2003-2008 by Christine Ferrusi Ross with Andrew Bartels, John C. McCarthy, Julie Giera, Bill Martorelli, Robert McNeill

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Executive Summary

The market for IT services and IT outsourcing has begun picking up, but not as quickly as Forrester originally anticipated. Forrester now expects the IT services and outsourcing market to grow at a compounded annual rate of 6%, rising from $184 billion in 2003 to $241 billion in 2008. IT consulting weathers the downturn of the past three years to grow 5% through 2008. Applications management leads the outsourcing growth, while mainframe revenues begin to decline after 2006. Some of the changes in our outlook come from refinements in Forrester's methodology for forecasting the IT services market. However, more significant are market shifts like decreased interest in outsourcing packaged apps like enterprise resource planning (ERP) and slower outsourcing adoption among small and midsize firms.

TABLE OF CONTENTS

• Buyers Dole Out IT Services Dollars Slowly And Carefully
• IT Services: Growing Slower Than Anticipated

WHAT IT MEANS

• Clients: Demand More Vertical Depth And Scrutinize Services Bundles

ALTERNATIVE VIEW

• Incremental Increases Will Give Way To Rapid Spending Rises
• Supplemental Material
• Related Research Documents

This is an excerpt

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