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	March 29, 2005 Simulations: An Emerging Technology For Building Employee Skills by Claire Schooley with Connie Moore, Lucy Fossner

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Executive Summary

Simulations are moving from highly specialized uses, such as flight simulations, to building business skills for sales and call center reps and enhancing coaching and leadership skills for managers and executives. Simulations increase the efficacy of online teaching as much as 75% by involving employees in virtual job situations in which they gain experience without the risk of making mistakes while on the job. Simulations are now embedded in help modules for packaged software apps like CRM and ERP, and by 2008 simulation will be a mainstream eLearning tool deployed as generic components that are customized for an enterprise.

TABLE OF CONTENTS

• Today's Limitations In eLearning
• Simulations Lower Training Costs And Increase Skills Effectiveness
• Simulations Vary In Complexity From Simple Apps To Virtual Reality
• Simulation Adoption Will Increase As Prices Fall

RECOMMENDATIONS

• Be Selective When Using Simulations For Learning

WHAT IT MEANS

• Simulations Will Become An Important Part Of eLearning
• Supplemental Material
• Related Research Documents

This is an excerpt

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