For Customer Experience Professionals

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	July 7, 2008 Site Search Building the Ultimate Results Page by John Lovett with David Daniels	Average: 10  (1 rating)

This is an excerpt

Executive Summary

Visitors using site search functionality have very specific needs and wants, but delivering highly effective results for the masses is perplexing.

Key Questions

• How are consumers using site search as a tool for discovery?
• What are best practices for displaying information within site search results pages?
• How should Web site operators design their site search results pages to deliver satisfaction and achieve revenue goals?

This is an excerpt

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