For Sourcing & Vendor Management Professionals

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	January 9, 2009 (updated January 27, 2009) Smaller Regional Infrastructure Providers Can Be The Right Size For The Right US Clients Market Overview Of Smaller US Infrastructure Service Providers by Paul Roehrig, Ph.D. with Andrew Parker, Antonin Shanahan	Average: 10  (2 ratings)

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Executive Summary

Although massive global IT outsourcers like Accenture, CSC, HP, and IBM still take on the majority of outsourced infrastructure management work, there are cases where bigger may not be better for services clients. Thousands of US-based infrastructure management clients already benefit from lower-cost infrastructure outsourcing deals delivered by smaller regionally focused providers. There are, however, additional challenges — and some risks — that these clients may face. To help sourcing and vendor management professionals make educated decisions about whether a smaller infrastructure provider is the right fit, Forrester investigated seven smaller North American headquartered firms that provide IT infrastructure management services to US clients.

TABLE OF CONTENTS

• Bigger Might Not Always Be Better For IT Infrastructure Services
• Regional North American Infrastructure Service Provider Profiles
• Clients Can Get Multiple Benefits (But With Some Extra Challenges)

WHAT IT MEANS

• Smaller Firms Can Enable Business Technology For The Right Clients
• Supplemental Material
• Related Research Documents

This is an excerpt

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