Are telco attempts to break into content services misguided? No, telcos can use these content services to shore up consumer relationships, drive demand, maintain the value of communication services, and diversify revenue sources, but only if they deliver a user-generated content (UGC) service along with top-down broadcast-like services such as IPTV. UGC plays to telcos' strengths in network management, security, and hosting and will generate modest revenues in addition to greatly strengthening the consumer broadband proposition.
TABLE OF CONTENTS
European Telcos Aim To Tap The €89 Billion Content Market
Telcos Need A New Bottom-Up Content Strategy
How Can Telcos Execute On And Monetize A UGC Strategy?
RECOMMENDATIONS
Smart Telco Strategists Trial UGC But Are Realistic About Direct Revenues
WHAT IT MEANS
Content And Business Models Change — Telcos Could Lead The Way
Supplemental Material
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