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January 14, 2010 (updated October 6, 2010) Social Technographics® In IndiaWhile Few Indians Are Online, Most Who Are Use Social Mediaby Steven Noble with David M. Cooperstein, Kim Le Quoc, Jean-Yves Lugo |
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Global marketers have trained their sights on the Indian consumer. However, some are unsure of the role that interactive marketing in general — and social media marketing in particular — should play in reaching them. In India, traditional media reigns supreme, even with India's most active social media users. Digital activity is skewed toward young men with high educations and incomes. But while a minority of Indians use the Internet at present, those who do tend to be social media users. In particular, they love content, which marketers often ignore in their social media strategies for India. Global and local marketers who want to reach India's growing middle class should build integrated programs that harness the relative affordability and flexibility of some interactive tactics. They should create content and focus on their long-term impact on the brand.
This is an excerpt
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Customer Experience, Social Computing & Web 2.0, eBusiness/eCommerce, The Mobile Channel, Marketing & Advertising, Interactive Marketing
Consumer Technology, Consumer Portals & Search, Media & Entertainment, Consumer Media & Entertainment