For IT Management Professionals

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	May 31, 2005 Stabilizing IT With Process Methodologies by Bobby Cameron with Laurie M. Orlov, Jessica Lynch	Average: 7  (3 ratings)

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Executive Summary

As CEOs ask their CIOs to run IT more efficiently — more like manufacturing plants or item-processing centers — CIOs are seeking to stabilize technologies and IT operations through process methodologies: standards and increased consistency in IT operations. IT's historically homegrown process methodologies are beginning to give way to broadly used approaches like ITIL and Six Sigma. By mapping IT activities against the emerging standards for these methodologies, CIOs can develop a plan for the incremental movement toward results. This will include adopting an IT services model, organizing to support that model — including identifying service owners — and delivering ongoing results through a continuous improvement approach.

TABLE OF CONTENTS

• CIOs Turn To Standard Methodologies To Stabilize IT's Processes
• Case Studies Demonstrate Process Methodologies' Power
• AXA Tech Process Success Puts CIO In Front Of Firm's CEOs
• Cummins' Manufacturing Units Led IT To The Process Task
• IR Security & Safety's CIO Builds IT On SIM's Model
• Applying IT Process Methodologies Requires Discipline

WHAT IT MEANS

• IT Undergoes A Revolution Through Process Methodology Adoption
• Supplemental Material
• Related Research Documents

This is an excerpt

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