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	February 27, 2009 (updated May 29, 2009) The State Of Emerging SMB Hardware Trends: 2008 To 2009 Business Data Services North America And Europe by Frank E. Gillett with Christina Lee, Ellen Daley

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Executive Summary

This report provides sample highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Hardware Survey, North America And Europe, Q3 2008. Hot topics include server virtualization, cloud computing, client virtualization, hardware spending plans, channels, professional services, and sources of information that influence purchasing decisions. Adoption of x86 server virtualization reached 34%, while 2% of small and medium-size businesses (SMBs) reported using cloud computing. SMB respondents report that peers are the most valued traditional source of information for purchase decisions while Web sites are the preferred digital source. And 74% of SMBs hope that they can lower PC costs with alternative technologies such as desktop virtualization.

TABLE OF CONTENTS

• About This Document
  • Basic Segmentation Available
• Data Available In This Survey
  • x86 Server Purchase Plans
  • x86 Server Virtualization Adoption
  • Cloud Computing Adoption
  • Alternatives To Traditional PC Technologies
  • PCs, Laptops, And Management
  • Small Business Hardware Spending Plans
  • Small Business Product Selection And Channels
  • Reliance On IT And Support Services
  • Information Sources And Influence In Purchasing
• Supplemental Material

This is an excerpt

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