For Market Insights Professionals

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Executive Summary

This document gives highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Software Survey, North America And Europe, Q4 2008. Hot software topics covered include software-as-a-service (SaaS), packaged applications, information and knowledge management (I&KM), open source, Web 2.0, platform software, service-oriented architecture (SOA), and custom software development. Other areas of data and analysis include information about software budgets and spending priorities, software strategy and initiatives, purchasing preferences (channels, criteria, decision-maker responsibilities), and sources of information and influence for software purchasing decisions.

TABLE OF CONTENTS

• About This Document
  • Basic Segmentation Available
• North American And European Software Outlook For 2009
  • Budgets And Spending
  • Goals And Initiatives
  • Software-As-A-Service
  • Packaged Apps And I&KM
  • Open Source And Web 2.0
  • Platform Software And SOA
  • Custom Software Development
  • Purchasing Preferences
  • Sources Of Information And Influence
• Data Available In This Survey
• Supplemental Material

This is an excerpt

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