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	November 18, 2009 The State Of Global Enterprise IT Budgets: 2009 To 2010 Business Data Services Global by Jennifer Belissent, Ph.D. with Heidi Shey, Ellen Daley, Zachary Reiss-Davis

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Executive Summary

This document provides enterprise highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. The survey covers budget trends and priorities from 2009 through the first half of 2010 across North America; Latin America; Western Europe; Asia Pacific; Emerging Asia; and the Middle East, Africa, and Russia (MEA/Russia). As expected, the global recession has tightened IT budgets across the globe. But bright spots do exist: 21% of respondents from Emerging Asia expect IT operating budgets to increase, and 18% expect IT capital budgets to increase in 2009 through the first half of 2010. In this environment, IT budget decision-makers tell us that they are focused on improving IT efficiency, although paths to getting there differ across regions. Responses to the economic crisis reflect market conditions such as the costs of labor, capital, and energy. Budget breakdowns across IT categories look similar across regions; globally, we see a trend toward more outsourcing in 2009.

TABLE OF CONTENTS

• Global IT Budgets Outlook For 2009 To 2010
  • IT Budgets And Spending Plans
  • IT Themes And Priorities
  • Software And Hardware
  • IT Services And Outsourcing
  • IT Staffing
  • Green IT
  • Sources Of Information
• About This Document
  • Basic Segmentation Available
• Data Available In This Survey
• Supplemental Material

This is an excerpt

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