Broadband Use Increased, And DSL Gains Share On Cable
by Maribel D. Lopez
with Chris Charron, Remy Fiorentino, Tenley McHarg
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Executive Summary
More than 50% of online US households are using broadband today. While cable is still in the lead, DSL is gaining ground. With most operators reporting less than 30% sales penetration in their existing broadband footprint, operators will need to re-orient marketing programs to simpler pricing plans, product offerings, and distribution. A universal broadband initiative won't address consumers' desire to purchase services.
TABLE OF CONTENTS
Consumers Take The Broadband Plunge
The US Still Lags Other Countries In Speed, Availability, And Penetration
RECOMMENDATIONS
Operators Must Simplify Marketing
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