As is the case off-line, different types of loan products resonate with particular online demographic segments. Mortgages and auto loans dominate consumers' online research and application activity, just as they dominate such activity via other channels. Efficiency advantages are the primary reasons consumers choose the Internet as a channel to apply for loans, while the inability to get advice continues to be a key online impediment.
TABLE OF CONTENTS
Executive Summary
State of Internet Consumer Lending
Report Methodology
This is an excerpt
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