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	July 12, 2007 The State Of IT Services Adoption: 2007 Business Data Services North America and Europe by John C. McCarthy with Bradford J. Holmes, Chris Townsend, April Lawson	Average: 10  (4 ratings)

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Executive Summary

How are enterprises adopting, using, and managing IT services, including IT consulting, infrastructure outsourcing, application management outsourcing, and offshoring? This document gives highlights of an extensive data set collected from 1,002 IT decision-makers across North American and European enterprises via our Business Data Services Enterprise IT Services Survey, North America And Europe, Q2 2007. The hot areas for IT services project work include security assessment consulting, telecom convergence, and custom application development and consulting.

TABLE OF CONTENTS

• About This Document
  • Basic Segmentation Available
• Data Available In This Survey
  • IT Budgets And Major Themes
  • Infrastructure Outsourcing
  • Application Management
  • Third-Party IT Consulting
  • Offshoring
• Supplemental Material

This is an excerpt

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