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	July 9, 2008 The State Of SMB Networks And Telecommunications: 2008 Business Data Services North America And Europe by Ellen Daley with Heidi Shey

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Executive Summary

This document gives highlights of an extensive data set collected across North American and European enterprises via our Enterprise And SMB Networks And Telecommunications Survey, North America And Europe, Q1 2008. Hot topics for SMBs include mobility, unified communications (UC), managed services, and telecom services bundling. A new addition to this survey includes questions about sources of information and purchasing influences, as well as where purchasing power lies across IT, telecom and business units for specific technologies such as UC and enterprise mobility.

TABLE OF CONTENTS

• About This Document
  • Basic Segmentation Available
• North American And European Networks And Telecom 2008 Outlook
• Data Available In This Survey
  • Telecom Initiatives
  • Managed Telecom Services
  • Landline Data
  • VoIP
  • Unified Communications
  • Bundling
  • Wireless And Mobility
  • Sources And Influence
• Supplemental Material

This is an excerpt

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