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	November 10, 2006 The State Of SMB Software And Services 2006: North America Business Technographics North America by Michael Speyer with R "Ray" Wang, Ellen Daley, Heidi Shey

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Executive Summary

Software spending among North American small and medium-size businesses (SMBs) will be robust in 2007, with 31% of the software budget going toward new investments. The top software initiative will be improving application integration (63%), which will trigger spending on upgrades across a broad array of application and infrastructure products. Investments in applications that support industry-specific processes remain at the top of application investment (96%), and security products will be the top infrastructure software purchase (65%). SaaS has solid adoption in security (44%) and HR (44%) applications, but growth will be slow with just 2% piloting SaaS over the next 12 months. Fifteen percent of SMBs use open source software in a broad array of infrastructure scenarios, with 6% piloting over the next 12 months. Thirty-two percent of SMBs will use third parties for application development and deployment, and 25% currently outsource software maintenance, with an additional 2% planning to do so in 2007.

TABLE OF CONTENTS

• Robust Software Spending Among North American SMBs In 2007
  • Software Budgets And Priorities
  • Application And Infrastructure Software
  • SaaS And Open Source
  • Outsourcing
• Supplemental Material

This is an excerpt

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