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September 26, 2006 It's Still Early Days For Consumer VoIP In Europeby Lars Godell with Michelle de Lussanet, Andrea Carini, Lizet Menke |
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Executive Summary
VoIP awareness in Western Europe is growing, but a majority of consumers still haven't heard of it. Although only 1% of all European consumers use VoIP for nearly all their calls from home, VoIP usage among broadband users almost doubled from 2005 to 2006. Currently, 12% of broadband consumers use VoIP for some or nearly all of their calls from home. Despite the progress for VoIP awareness and usage, the Western European VoIP landscape remains very fragmented, with Sweden and the Netherlands at the top and the UK, Spain, and Italy at the bottom of the VoIP usage ladder.
This is an excerpt
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