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October 9, 2008

Technographics® Survey Highlights: Hispanic Technographics eCommerce And Customer Experience Online Survey, Q3 2008

by Tamara Barber

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Executive Summary

This highlight deck summarizes the key findings from Forrester's Hispanic Technographics eCommerce And Customer Experience Online Survey, Q3 2008. This deck covers customer experience measures for banks, credit card providers, and retailers; roadblocks to online purchasing; and financial product applicant profiles and research channels.

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ALSO OF INTEREST

RESEARCH CATEGORIES

Technology

eBusiness/eCommerce, Business-To-Consumer eCommerce, eBusiness/eCommerce Adoption, Customer Experience

Industry

Consumer Industries, Consumer Technology, Consumer Portals & Search, Financial Services, Consumer Financial Services, Financial Services Customer Experience, Online Financial Products & Services, Retail Banking, Retail Credit, Retail, Consumer Retail & CPG

Geography

Asia Pacific, Europe, North America