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For Business Process Professionals
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August 13, 2009 Forrester TechRadar™ For BP&A Pros: Business Process Management Suites, Q3 2009The Need For Increased Business Agility Drives BPM Adoptionby Clay Richardson, Ken Vollmer, Craig Le Clair with Connie Moore, Ralph Vitti |
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Executive Summary
Business process management (BPM) refers to a broad category of software, typically sold as a suite, that automates, improves, and optimizes business processes across the full range of process activity — including human-, document-, and integration-centric scenarios. Enterprises face increased demands for improvements in business agility; BPM tools can remove many of the barriers to success. However, BPM tools vary significantly and consist of different configurations of technology components, depending on the tasks being addressed. This presents a daunting task for business process professionals and others at enterprises that are trying to develop a coherent and flexible BPM strategy. Accordingly, Forrester has identified 15 key technology components and evaluated their current and future ecosystem phase, business value-add, and overall trajectory to support a more thorough planning of BPM program efforts.
TABLE OF CONTENTS
- The State Of Play For BPM
- Why The Future Of BPM Matters
- Overview: Forrester's TechRadar For BPM Suites
- BPM TechRadar: Different BPM Segments Continue To Merge
RECOMMENDATIONS
- Make BPM A Portfolio Strategy, Not Simply A Suite Strategy
- Supplemental Material
- Related Research Documents
This is an excerpt
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