For IT Management Professionals

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	March 22, 2006 The Three Archetypes Of IT Targeting IT's Role To Match What Business Wants by Laurie M. Orlov with Alex Cullen, Bobby Cameron, Heather Liddell, Tom Pohlmann, Samuel Bright	Average: 10  (8 ratings)

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Executive Summary

From the outside looking in, all IT organizations appear to have the same reason for being. But CIOs must understand that there is no one type of IT organization right for all enterprises and all industries. Instead, there are three clear archetypes for successful IT organizations: Solid Utilities, Trusted Suppliers, and Partner Players. Understanding which is which helps articulate IT strategy, dictate tradeoffs, and help IT achieve its goal of running more like a business. Top management expectations dictate which type is right — but overall IT maturity constrains or enables performance within each archetype.

TABLE OF CONTENTS

• Expectations For IT Are Up — Performance Is Not
• Defining The Three Types Of IT — Business Demand Drives Role
• Your Mileage May Vary
• Maybe You Need To Switch To A New Type

RECOMMENDATIONS

• Summing It Up — Know Your IT Organization's Archetype

WHAT IT MEANS

• Understanding IT Archetypes — This Impacts All Who Go There
• Related Research Documents

This is an excerpt

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