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	January 12, 2006 Too Much Portal, Not Enough Portal Strategy by Matthew Brown with Kyle McNabb, Connie Moore, Lucy Fossner	Average: 6  (3 ratings)

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Executive Summary

First-generation corporate portals aspired to be enterprisewide solutions to a broad and diverse set of departmental problems. Initially, IT stared down a fire hose of features and back-end integrations offered by portal vendors. But it quickly found that "out of the box" meant six-to-12-month implementations, leading to questionable economic return and unmet expectations. It's difficult to make portals and even harder to justify them. To avoid the painful lessons of first-generation portals, enterprises should follow five steps in defining a portal strategy that focuses on what counts: the right leadership, business context, user needs, prioritization, and actively managing change.

TABLE OF CONTENTS

• Develop A Portal Strategy To Create Value
• Five Steps To Defining A Portal Strategy

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