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For Customer Intelligence Professionals

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April 11, 2008

Top 10 Strategies To Successfully Implement Your Enterprise Marketing Platform

Lessons Learned From Forrester Wave™ Evaluation Customer References

by Suresh Vittal

with Jennifer Joseph, Cliff Condon

Average:
(6 ratings)

This is an excerpt

Executive Summary

Marketers are in agreement; enterprise marketing platforms are critical for managing integrated, cross-channel marketing programs and improving marketing's efficiency. But firms that put a lot of time and effort into selecting a marketing platform vendor often flounder during the technology-implementation stage. To better understand marketers' implementation challenges and identify ways to avoid them, Forrester spoke with 47 marketing and IT executives directly responsible for their companies' implementation of the marketing platform. We have gathered their insight into 10 pieces of advice: five imperatives to consider while still in the planning phase and five tactics to use during the implementation.

This is an excerpt

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RESEARCH CATEGORIES

Analyst

Suresh Vittal

Technology

Marketing & Advertising, Marketing Automation

Geography

Asia Pacific, Europe, North America