For Content & Collaboration Professionals

Primary Analyst Photo	Document Information	Rate this Document
	October 4, 2007 The Top Five Technology Trends That Affect Your Enterprise Content Management Strategy by Kyle McNabb with Connie Moore, Craig Le Clair, Rob Koplowitz, Barry Murphy, Diana Levitt	Average: 10  (5 ratings)

This is an excerpt

Executive Summary

Defining a strategy for enterprise content management (ECM) challenges most enterprises. Most information and knowledge managers focus their attention on very tangible areas such as IT consolidation, risk mitigation, and using ECM to improve business processes. Yet many point to a lack of future insight into ECM trends as an inhibitor to their strategy development. Numerous trends will affect ECM over the next few years. But information and knowledge managers should pay closest attention to five key trends that will affect their ECM strategies: 1) tech populism; 2) pervasive information management infrastructures; 3) new software models (like open source, Software-as-a-Service (SaaS), and managed services), 4) the use of persuasive content for enhancing the customer experience; and 5) the new IT imperative — design for people, build for change.

TABLE OF CONTENTS

• Today's ECM Strategies Focus On The Tangible
• Tech Populism, New Software Models, And Dynamic Business Apps Will Hit ECM

RECOMMENDATIONS

• Don't Believe There's Anything Basic About ECM
• Supplemental Material
• Related Research Documents

This is an excerpt

Buy Risk-Free

Price: US $499

Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.

Already a Forrester Client?
Log in to read this document.