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For Sourcing & Vendor Management Professionals

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October 17, 2007

Topic Overview: Applications Outsourcing

by Bill Martorelli

with Christine Ferrusi Ross, Stephanie Moore, Liz Herbert, Allison Thresher

Average:
(6 ratings)

This is an excerpt

Executive Summary

Firms are outsourcing applications like never before, involving a variety of applications outsourcing service types as well as a broad range of suppliers. Enterprises are increasingly likely to make applications outsourcing a centerpiece of their outsourcing strategies. But the term applications outsourcing actually can refer to a variety of services, ranging from maintenance and enhancement to new development and composite offerings. The different services demand varying strategies and tactics and may entail different suppliers — and even different contractual and service-level agreement (SLA) structures. With applications outsourcing plans on the upswing, potential clients should ensure that they get their houses in order as much as possible.

TABLE OF CONTENTS

  • Why Applications Outsourcing Matters
  • Forrester's Take On Applications Outsourcing
  • The Basics
  • Best Practices
  • Trends And Forecasts
  • Provider And Product Comparisons
  • Related Topics
  • For More Information
  • Related Research Documents

This is an excerpt

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