For Infrastructure & Operations Professionals

Primary Analyst Photo	Document Information	Rate this Document
November 13, 2007 (updated November 13, 2007) Topic Overview: IT Management Software by Natalie Lambert, Galen Schreck with Simon Yates, Evelyn Hubbert, Thomas Mendel, Ph.D., Jean-Pierre Garbani	Average: 8  (2 ratings)

This is an excerpt

Executive Summary

Today's organizations are trying to keep up with the continuous pace of technology change and growing business requirements. The importance of management technologies to monitor and manage the wide array of hardware and software systems deployed in the enterprise has increased steadily. Meanwhile, the increased attention being paid to governance, compliance, and financial responsibility leads firms to rethink their approach to IT management — shifting from the management of devices on the network to a more holistic focus on automating IT processes and delivering IT services back to the business.

TABLE OF CONTENTS

• What Is IT Management Software?
• Forrester's Take On IT Management Software
• The Basics
• Best Practices
• Strategic Reading
• Vendors That Matter
• Upcoming Research
• For More Information
• Related Research Documents

This is an excerpt