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September 24, 2007 Topic Overview: Offshore Servicesby Stephanie Moore, John C. McCarthy with Christine Ferrusi Ross, Bill Martorelli, Paul Roehrig, Ph.D., Sudin Apte |
Average: 7
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This is an excerpt
Executive Summary
The forces driving offshore IT services are undeniably compelling. Companies are under intense pressure to reduce — or at least contain — IT costs. Years of downsizing have resulted in a shortage of skills and the need to improve service. Outsourcing in general — and offshore outsourcing in particular — frees companies to focus on core competencies, improve quality, and speed time-to-market. Moreover, in today's competitive global business environment, global delivery models are increasingly important for firms looking to remain competitive. Forrester's research offers firms practical guidance into building an effective offshore strategy — including navigating the landscape, inking the deal, and governing the relationship.
TABLE OF CONTENTS
- Why Offshore Services Matter
- Forrester's Take On Offshore Services
- The Basics
- Best Practices
- Trends And Forecasts
- Strategic Reading
- Service Provider Comparisons
- Related Topics
- Upcoming Research
- For More Information
- Related Research Documents
This is an excerpt
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