For eBusiness & Channel Strategy Professionals

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	February 10, 2009 Trends 2009: US Online Retail Payments Adapting To A New Spending Order by Edward Kountz with Benjamin Ensor, Courtney Tincher	Average: 9  (1 rating)

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Executive Summary

The global financial crisis is affecting both consumers' willingness to spend and their preferred payment options within the context of economic gloom that continues to deepen and an online channel that is relatively strong by comparison. The Internet is more often consumers' first choice for research, and credit's role will decline more rapidly as debit and alternative options grow in importance. This document outlines the impact of these changes on eBusiness and recommends tactics to help payment and retail eBusiness executives adapt.

TABLE OF CONTENTS

• Economic Retrenchment Signals A Period Of Dampened Credit Access/Demand
• eBusiness And Channel Strategy 2009: Aligning For The New Payments Reality

RECOMMENDATIONS

• Strategies For Adapting To The New US Consumer Payments Reality
• Related Research Documents

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