For Infrastructure & Operations Professionals

Primary Analyst Photo	Document Information	Rate this Document
	December 7, 2009 Unified Communications (UC) Strategy Development How To Create A Sound Strategy To Ensure A Successful Upgrade by Elizabeth Herrell with Simon Yates, Allison Viglianti

This is an excerpt

Executive Summary

When developing a unified communications (UC) strategy implementation road map, IT infrastructure and operations managers should evaluate their short-term objectives and long-term plans. Steps include identifying end user requirements and estimating budgets and timelines to produce a realistic strategy that supports the goals of your business. A UC strategic plan should also include a quantifiable ROI based on process enhancements that improve business communications and reduce costs. This report identifies five key steps for building a successful UC strategy that reflects your business priorities. It also describes services offered by leading UC services providers that facilitate successful UC upgrades with services including initial planning, design, implementing, and managing. Building a sound strategy makes it more likely that your company will realize its benefits and gain high user acceptance.

TABLE OF CONTENTS

• Develop Your UC Strategy To Support Technology And Business Goals
• Five Steps For Building A Successful UC Strategy

RECOMMENDATIONS

• For A Winning Strategy, Balance Short-Term Plans With Long-Term Goals
• Related Research Documents

This is an excerpt

Buy Risk-Free

Price: US $499

Our Service Guarantee: If you are not completely satisfied with this document, notify Forrester within 24 hours of purchase for a full refund.

Already a Forrester Client?
Log in to read this document.