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March 19, 2007 (updated April 2, 2007) US Online Banking: Five-Year ForecastNorth American Consumer Technographics®by Catherine Graeber with Carrie Johnson, Eric M. Dolan, Peter Hult |
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This is an excerpt
Online banking adoption continues its upward trajectory, as evidenced by a 27% growth rate in 2005. Expect this trajectory to continue during the next five years: By 2011, Forrester expects online banking adoption to grow by 55%, to roughly 72 million households. In 2011, 76% of online households will bank online. The largest adoption growth will come from the Gen Y segment, and in 2011, 85% of Gen Yers will bank online.
ONLINE BANKING ADOPTION: 2001 TO 2011
GEN YERS WILL DRIVE FUTURE ONLINE BANKING GROWTH
COMPARING ONLINE ADOPTION RATES BY BANK
This is an excerpt
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eBusiness/eCommerce, eBusiness/eCommerce Forecasts, IT Spending & Budgeting, IT Adoption
Financial Services, Consumer Financial Services, Financial Services Customer Experience, Financial Services Marketing, Online Financial Products & Services, Retail Banking
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