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For eBusiness & Channel Strategy Professionals

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March 19, 2007 (updated April 2, 2007)

US Online Banking: Five-Year Forecast

North American Consumer Technographics®

by Catherine Graeber

with Carrie Johnson, Eric M. Dolan, Peter Hult

Average:
(2 ratings)

This is an excerpt

Executive Summary

Online banking adoption continues its upward trajectory, as evidenced by a 27% growth rate in 2005. Expect this trajectory to continue during the next five years: By 2011, Forrester expects online banking adoption to grow by 55%, to roughly 72 million households. In 2011, 76% of online households will bank online. The largest adoption growth will come from the Gen Y segment, and in 2011, 85% of Gen Yers will bank online.

TABLE OF CONTENTS

  • The Number Of Online Bankers Will Grow 55% Over The Next Five Years
    • Online Banking Adoption: 2001 To 2011
    • Gen Yers Will Drive Future Online Banking Growth
    • Profiling Online Bankers And Non-Adopters
    • Comparing Online Adoption Rates By Bank
  • Supplemental Material

Features

Feature ONLINE BANKING ADOPTION: 2001 TO 2011

Feature GEN YERS WILL DRIVE FUTURE ONLINE BANKING GROWTH

Feature COMPARING ONLINE ADOPTION RATES BY BANK

This is an excerpt

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