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May 25, 2004 Use Disability Experts To Test Accessibilityby Moira Dorsey with Harley Manning, Michelle Amato |
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Firms that are serious about providing truly usable — not just accessible — solutions for the disabled should have expert evaluations conducted by users with disabilities. Service vendors TecAccess and Criterion 508 employ people with a full spectrum of impairments to test products ranging from enterprise software and Web sites to copiers and handheld devices.
This is an excerpt
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Customer Experience, Web Site Design, Design & Usability Processes
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