For Customer Experience Professionals

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	September 11, 2007 Visual Site Excels At Sophisticated Analysis The Forrester Wave™ Vendor Summary, Q3 2007 by Megan Burns with Harley Manning, Adele Sage, Steven Geller, Andrew McInnes

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Executive Summary

Visual Site and the underlying Platform 5 technology provide the most powerful data architecture and real-time analysis tools in the industry. The product lacks one critical element for the Web analytics market: an interface for business users. But it's a good fit for large enterprises with data-savvy business users or a large team of dedicated analysts. Firms interested in building a multichannel analytics platform should also add Visual Sciences Platform 5, which includes call center and email analytics applications, to their shortlist.

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