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For Consumer Product Strategy Professionals

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September 15, 2008

Voice Services

The Impact of Disruptive Services and Business Models on Fixed Voice

by Doug Williams

with Julie A. Ask, Ian Fogg

This is an excerpt

Executive Summary

Fixed voice providers must combat wireless substitution and emerging voice business models to preserve the relevance of the fixed line.

TABLE OF CONTENTS

itemExecutive Summary

itemA New Equilibrium Within the Fixed Voice Service Market Is Emerging

itemThe Boundaries Between Wired and Wireless Will Give Way to a Single Voice Platform

itemMaintain Relevance of Fixed Voice Service Through Integration and Convergence

itemCase Studies

itemReport Methodology

This is an excerpt

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