For Retail Professionals

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September 14, 2006

The Forrester Wave™: Commerce Platforms, Q3 2006

ATG, Escalate Retail, And IBM Lead For B2C Sites; Comergent And IBM Lead B2B

by Tamara Mendelsohn

with Bradford J. Holmes, Nikki Baird, Brian Tesch

This is an excerpt

Executive Summary

Forrester evaluated leading commerce platform vendors across 175 criteria and found that ATG, Escalate Retail, and IBM offer the most complete and sophisticated solutions for organizations selling directly to consumers. For channel management professionals selling to business customers, Forrester's lab-based evaluation reveals that small pure-play Comergent is joined by IBM in the Leaders category, as both offer the flexibility and focus required by B2B sellers. Microsoft, Oracle, and SAP are Strong Performers in both customer cohorts, all leaning heavily on complementary products to provide complete solutions.

TABLE OF CONTENTS

  • eCommerce Executives Continue Investment In Commerce Platforms
  • Commerce Platforms Evaluation Overview
  • B2B And B2C eCommerce Executives Are Faced With Distinct Choices
  • Vendor Profiles
  • Supplemental Material
  • Related Research Documents

This is an excerpt

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