| Research | Community | Analysts | Teleconferences | Events | Consumer Data | Business Data | Executive Programs | Consulting | About Forrester |
| Primary Analyst Photo | Document Information | Rate this Document |
|---|---|---|
![]() |
August 4, 2008 The Forrester Wave™: Customer Hubs, Q3 2008Siperian, Initiate Systems, IBM, D&B Purisma, And Oracle UCM Widen The Functionality Gapby R "Ray" Wang with Sharyn Leaver, Meghan Donnelly |
|
This is an excerpt
In Forrester's 149-criteria evaluation of customer hubs vendors, we found that Siperian, Initiate Systems, IBM, Dun & Bradstreet (D&B) Purisma, and Oracle UCM led the pack because of their broad support for multiple industries, number of successful live customers, significant research and development (R&D) investment in advanced functionality, and experience with large data volumes. Sun Microsystems debuted in the top slot among Strong Performers with solid data deduplication, architecture, and open-source options. Meanwhile, SAS DataFlux debuted as a Strong Performer building from its rich data quality history. Oracle CDH and SAP continue to progress as short-list alternatives among install base clients. Evaluated vendors continue to improve their offerings awaiting improved maturity among customers.
This is an excerpt
Download and print PDF immediately. Price: US $1749
Our Money-Back Guarantee: If you are not completely satisfied, return it for a full refund within three weeks of your online purchase.
Already a Forrester Client?
Log in to read this document.
Information & Knowledge Management, Master Data Management, Packaged Applications, Customer Relationship Management
Footer links (2 lists of links) |